Job Summary
Manage and lead a team of technicians and contractors to deliver efficient mechanical and electrical (M&E) building services and soft services maintenance. Develop and implement maintenance strategies, oversee compliance with regulations, and ensure service level agreements are met to support seamless facility operations.
Responsibilities
- Lead and coordinate a team of in-house technicians, including roster planning, to execute daily building M&E services effectively
- Manage contractors responsible for soft services such as cleaning, pest control, landscaping, and security to ensure quality and compliance
- Develop and implement preventive and corrective M&E maintenance plans to maintain smooth and efficient facility operations
- Provide technical guidance and advice to the team to resolve site issues promptly and compile fault reports for escalation of major concerns to management
- Oversee subcontractors performing fitting out and reinstatement works for A&A projects, ensuring compliance with authorities and building regulations
- Manage minor A&A works related to M&E and facility repair or replacement to maintain building functionality
- Build and maintain strong relationships with team members, vendors, and key stakeholders through effective communication, collaboration, and engagement
- Monitor and ensure fulfillment of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for all managed services
- Administer service and term contracts, including conducting cost comparisons and negotiating contract renewals or replacements for building M&E services
Required competencies and certifications
- Facilities management experience with a minimum of 3 years in a similar role
- Diploma or Degree in Facilities Management, Building, Engineering, or an equivalent field
- Technical expertise in mechanical systems, engineering principles, and air-conditioning and mechanical ventilation (ACMV) systems
- Proficiency in Microsoft applications for reporting and communication
Preferred competencies and qualifications
- Strong communication skills demonstrated through effective team leadership and stakeholder engagement
Other Information
- Work schedule: 5.5-day work week
