Project Sales and Service Engineer

Job Summary:
The Project Sales and Service Engineer is responsible for driving business development and sales growth while providing technical and support to clients. This role combines engineering knowledge with commercial acumen, covering the identification of new business opportunities, managing the full sales cycle from enquiry to delivery, supporting project bids and tenders, and ensuring clients receive competent technical service throughout the project and equipment lifecycle. The role is expected to actively contribute to the Company's revenue and profitability targets.

Key Responsibilities:

1.Business Development & Sales

. Identify, prospect, and develop new business opportunities within the assigned market segment or territory.

. Build and maintain strong relationships with clients, principals, consultants, EPC contractors, and end-users.

. Achieve sales targets through proactive client engagement and account management.

. Conduct client visits, technical presentations, and product/solution demonstrations.

. Gather market and competitor intelligence to inform pricing, positioning, and sales strategy.

. Coordinate with clients and principals to ensure timely delivery, invoicing of orders, and payment collection.

2.Technical & Engineering Support

. Understand client technical requirements and translate them into appropriate product or system solutions.

. Provide after-sales technical support, including site visits, installation assistance, troubleshooting, and maintenance coordination.

. Keep abreast and remain knowledgeable of application technical standards and codes for project execution, such as Petronas Technical Standards, Shell's DEPs, API674 and other related API Codes, ASME, ANSI and NACE codes, as assigned from time to time.

. Liaise with principals/OEMs on technical queries, product updates, specifications, and training.

. Support commissioning and handover activities for projects and equipment supplied.

. Maintain up-to-date working knowledge of the Company's product/solution range and relevant industry standards.

3.Inside Sales & Project Coordination

. Prepare quotations and sales purchase orders for clients and suppliers.

. Maintain proper filing and records of quotations, sales orders, and delivery documentation for the Business Unit.

. Provide prompt and efficient responses to enquiries from clients and external interested parties.

. Handle project documentation throughout the project lifecycle.

. Prepare bidding documents for tenders, combining technical understanding with commercial and pricing strategy.

. Assist the Procurement Department in project bid proposals, particularly on commercial details, pricing, and Malaysian content (local/Bumiputera compliance)requirements.

4.Planning, Budgeting & Reporting

. Assist the Finance & Admin Manager in preparing annual sales plans, budgets, and sales targets to support the Company's profitability obligations to its Board and Shareholders.

. Implement and monitor sales performance against approved targets and plans.

. Prepare sales and project status reports, including analysis and regular updates to management.

Requirements and Qualifications:
. Diploma or Bachelor's Degree in Engineering (Mechanical, Electrical, Instrumentation, or related discipline).

. Minimum2-3 years of relevant experience in technical sales, business development, or project engineering

. Prior experience in oil & gas or offshore/marine industry preferred, with exposure to equipment such as pumps, instrumentation or pipeline repair systems.

. Proficient in English (spoken and written) for daily business communication strong proficiency in Chinese (Mandarin), spoken and written is preferred, as the Company plans to expand its business relationship with China-based principals. Candidates of all backgrounds with this language capability are encouraged to apply.

. Familiarity with tender/bidding processes and Malaysian local content requirements is an advantage.

. Proficient in MS Office (Excel, Word, PowerPoint) familiarity with ERP/CRM systems as an advantage.

. Valid driving license and willingness to travel both domestic and overseas for client visits, site work, and project support.

Key Skills:
. Strong technical aptitude with the ability to understand and explain engineering solutions to clients.

. Excellent communication, negotiation, and interpersonal skills.

. Self-motivated, results-driven, and comfortable with proactive client prospecting.

. Strong organizational skills with attention to detail in documentation and reporting.

. Ability to manage multiple priorities and work independently under minimal supervision.

. Good commercial acumen, including pricing strategy and budgeting.