Project Operations (Fraud Management) (ShopeePay)

. Gather, organize, and analyze data as it pertains to fraud case development through the use of

analytical, tracking, and data management tools

. Coordinate with the risk team, operations team and customer service team to further develop

fraud cases, and report to product teams abroad to come up with anti-fraud processes for

changing transactions patterns and trends

. Develop well-defined tools related to detecting suspicious points of fraud activity using raw data

and identifying potential cases through the use of in-house tools to update and query the

database

. Set up process to deal with possible issues (new and existing features, promotions, workflows,

projects)

. Deal with systemic abnormality and complexity in Operations functions

. Demonstrate leadership to guide the overall project requirements in initiation, planning, execution,

monitoring, evaluation, and closure

. Bachelor's or Master's degree in Engineering, BBA, or any related field. Fresh graduates are

welcome to apply

. Ability to analyze big data for patterns or business trends, and take findings and communicate

them effectively

. Proficient in working with numbers and data organization, especially with MS Excel or Gsheet

. Detail-oriented and organized. Works well in a small team environment

. Excellent interpersonal, communication skills and good command of English

. Proficient in using SQL to analyze data, drive insights, and create dashboards and visualizations

is a plus