Location: Ang Mo Kio (Onsite)
Employment Type: 1-Year Contract (Renewable)
Salary: Basic salary + $50 (Allowance)
Eligibility: Singaporean Only (CAT 2 Clearance Required)
Job Overview
We are seeking a proactive and detail-oriented Project Operations Executive to support end-to-end operations for our learning content development projects. The ideal candidate will ensure seamless execution of project workflows, manage internal coordination, and maintain operational efficiency across all stages of content creation-from planning to delivery.
The successful candidate will work closely with instructional designers, subject matter experts, editors, and multimedia teams to ensure that timelines, budgets, and quality standards are consistently met.This role is perfect for someone who enjoys managing complex processes, solving problems, and contributing to impactful learning initiatives in an evolving educational or EdTech environment
Key Responsibilities
Project Oversight
- Manage day-to-day project operations, particularly in the maintenance phase
- Ensure SLAs and KPIs are met or exceeded
Project & Operational Management
- Plan, organize, and monitor project activities across the full lifecycle
- Coordinate cross-functional teams (designers, developers, QA reviewers)
- Identify bottlenecks and implement process improvements to improve efficiency and turnaround time
- Ensure compliance with internal policies, quality standards, and contractual requirements
Communication & Coordination
- Act as the main point of contact between project leads, stakeholders, and vendors
- Schedule and lead meetings, document minutes, and track action items
- Facilitate team-level problem-solving and conflict resolution
Reporting & Documentation
- Prepare and maintain status reports, dashboards, and project summaries
- Support documentation across project workflows
Requirements
- Diploma in Business Administration, Operations Management, Education, or related field
- 2-5 years of experience in project coordination, operations, or similar role (preferably in education, publishing, or EdTech)
- Good understanding of project lifecycle and basic financial principles
- Proficient in Microsoft Office Suite
- Strong organizational, analytical, and communication skills
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
- Demonstrated ability to work collaboratively with cross-functional teams
Preferred Qualifications
- Experience in content development workflows or editorial operations
- Knowledge of e-learning platforms or LMS
- Understanding of instructional design or curriculum development processes
