We are looking for an experienced IT project manager to lead Point-of-Sale (POS), retail systems, and customer transaction platform initiatives in Singapore.
This role is suited to a project manager who enjoys active delivery ownership across planning, stakeholder coordination, testing, go-live readiness and post-launch support.
You will work with business users, IT teams, vendors, operations stakeholders and external partners to deliver systems that directly support customer transactions and daily business operations.
Responsibilities:
Lead POS/retail systems projects from planning through delivery, go-live and post-launch support.
Manage scope, timelines, milestones, risks, issues and dependencies.
Coordinate with business users, IT teams, vendors, operations and external partners.
Support SIT, UAT, defect tracking, retesting and business sign-off.
Prepare for cutover, go-live, rollback planning and hypercare.
Track vendor deliverables and follow up on delays, quality issues or open actions.
Provide clear stakeholder updates and escalate risks early.
Support user readiness through communication, training coordination and process alignment.
Required Skills:
6+ years of IT project delivery experience.
Experience delivering POS, retail systems, payment systems, billing, CRM, loyalty, e-commerce checkout or other customer transaction platforms.
Proven experience coordinating with business, IT and vendor stakeholders.
Practical involvement in SIT, UAT, defect management, go-live readiness or post-go-live support.
Ability to manage delivery timelines, risks, issues and dependencies in a structured environment.
Clear communication skills and ability to manage updates, risks and follow-ups across multiple stakeholder groups.
