Why Join Us
Excellent Career Growth Opportunities
Friendly & Supportive Working Environment
Competitive Salary & Attractive Benefits
Job Description
We are looking for a passionate project manager to oversee all our existing and new projects.
Your Role
- Responsible for overall coordination and advancement of internal IT-related projects, liaising with business units, IT teams, and external vendors to ensure projects are implemented as planned.
- Manage the daily operations and continuous optimization of certain internal enterprise systems, including issue tracking, requirement gathering, change management, and service quality improvement.
- Maintain close communication with business departments such as Finance, HR, Procurement, Legal, and Administration to understand their needs and facilitate the implementation of system solutions.
- Oversee daily collaboration and management of external vendors and implementation partners, including delivery follow-up, service quality management, SLA tracking, and issue escalation.
- Participate in establishing and optimizing IT service management mechanisms, including standardized management of processes such as incidents, problems, changes, and upgrades.
- Identify risks during project execution, track progress, coordinate issues, and drive cross-departmental collaboration to ensure project and system stability.
- Produce project-related documentation, meeting minutes, status reports, and materials required by management to enhance project transparency and communication efficiency.
- Participate in internal system governance, process optimization, and related improvement projects to support overall corporate system operational efficiency.
- Support relevant system optimization, process review, and implementation according to business priorities.
The Requirements
- Bachelor's degree or above in Information Technology, Computer Science, Business Management, or a related field.
- Proven experience in IT project management, preferably within corporate or enterprise environments.
- Hands-on experience in IT operations management and continuous service improvement.
- Experience in managing external vendors and implementation partners, including service quality management and SLA monitoring.
- Familiarity with IT service management frameworks and best practices (e.g., ITIL), including incident, problem, change, and escalation processes.
- Strong project management skills
- Ability to produce comprehensive project documentation, meeting minutes, status reports, and presentations for management.
- Excellent communication and interpersonal skills with the ability to liaise effectively with diverse stakeholders.
- Strong organizational and multitasking abilities to manage multiple priorities efficiently.
