Project Manager (IT)

COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).

Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options. for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.

At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

.Based on full-time and part-time study modes across programmes offered at Kaplan.

^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.

RESPONSIBILITIES

THE ROLE: Project Manager

The Project Manager plays a key role in driving Kaplan Singapore's digital transformation and technology modernization initiatives. This position oversees end-to-end project delivery across business systems, data, and AI-driven solutions - ensuring alignment with Kaplan's strategic priorities in student experience, operational efficiency, and innovation. The Project Manager will work closely with cross-functional teams across Admissions, Student Services, Marketing, and IT to ensure projects are delivered on time, within scope, and within budget, while maintaining a strong focus on governance, collaboration, and continuous improvement.

Key Responsibilities:

• Lead end-to-end project management across initiation, planning, execution, monitoring, and closure stages.
• Define project scope, objectives, deliverables, timelines, and success metrics in alignment with business goals.
• Develop and maintain comprehensive project plans, including resource allocation, risk assessment, and communication strategies.
• Manage project budgets, track expenses, and ensure financial accountability.
• Coordinate cross-functional teams to ensure clear communication, collaboration, and timely delivery of milestones.
• Identify, manage, and mitigate project risks, issues, and dependencies.
• Prepare and present project status reports, dashboards, and post-project reviews for senior management.
• Foster continuous improvement by applying lessons learned and refining project management methodologies.
• Ensure compliance with governance, quality, and security standards throughout project execution.
• Build strong relationships with internal stakeholders and external partners to ensure successful project outcomes.

QUALIFICATIONS

• Bachelor's degree in Business, Information Technology, or a related field (Master's degree or PMP/CBAP/PRINCE2 certification preferred).
• Minimum of 5-8 years of experience in project management, ideally in a complex or cross-functional environment.
• Proven track record in managing medium to large-scale projects from inception to completion.
• Strong understanding of project management frameworks (Agile, Waterfall, or Hybrid).
• Experience working with project management tools such as Microsoft Project, Asana, Jira, or equivalent.Desired but not required:
• Experience with Product Information Management (PIM) solutions.
• Experience in Salesforce and other Enterprise CRM platforms (e.g., Education Cloud, Service Cloud).
• Familiarity with Data Lakehouse environments (e.g., Databricks, AWS).

Skills and Competencies

• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Effective time management and prioritization across multiple projects.
• Financial acumen with the ability to manage budgets and forecasts.
• High level of adaptability and resilience in managing change.
• Strong presentation and reporting skills.
• Knowledge of risk management, governance, and compliance best practices.

OTHER INFORMATION

• Working Hours: Monday to Friday, 9am to 6pm.
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Wilkie Edge

Please note that your application will be sent to and reviewed by the direct employer - Kaplan Higher Education Academy Pte Ltd