Project Manager (ICT)

Roles & Responsibilities

We are seeking an experienced Project Manager (ICT) to lead the successful delivery of complex, high-value, or strategic ICT projects across diverse industries. You will be responsible for full project lifecycle management—ensuring delivery on time, within budget, and in line with stakeholder requirements. This is a client-facing role requiring strong communication, leadership, and organizational skills.

Key Responsibilities:

• Drive end-to-end delivery of complex ICT projects with high quality, on budget, and within schedule.
• Serve as the primary point of contact for clients, delivering regular status updates and ensuring high levels of customer satisfaction.
• Coordinate and align cross-functional internal and external stakeholders to achieve project goals.
• Develop and maintain detailed project plans, managing scope, timelines, budgets, and resources.
• Monitor resource utilization to support effective planning and scheduling.
• Proactively identify and manage project risks and issues, applying mitigation and resolution strategies.
• Handle project escalations and control changes in scope, schedule, or resource allocation through formal change control processes.
• Collaborate closely with business/product managers and support teams to ensure successful delivery of project outcomes.
• Contribute to organizational excellence by participating in PMO governance, mentoring junior project managers, and supporting presales or corporate initiatives as required.

Requirements:

• Bachelor's Degree in Project Management, Information Technology, or a related discipline. Equivalent work experience may be considered.
• Project Management Certification is required (e.g., CITPM, PMP, PRINCE2, SCRUM, AGPM).
• Minimum 5 years of hands-on experience managing medium to large-scale ICT projects.
• Experience across sectors such as Government, Education, Healthcare, FSI, or Hospitality is highly desirable.
• Proven ability to work in a large matrix or multinational organization.
• Familiarity with PMO governance and best practices in project management.
• Strong stakeholder management skills with the ability to manage and align diverse groups.
• Exceptional interpersonal, presentation, negotiation, and communication skills across all organizational levels.
• Highly organized, able to manage multiple priorities in a fast-paced environment, and committed to delivering results.
• Logical, analytical thinker with a structured approach to problem-solving.