Maintain and coordinate the integrated project plan, milestones, dependencies, risks, issues, decisions and actions
Track delivery progress against agreed scope, sprint commitments, milestones and release plans, and work with the team to address delays and dependencies
Partner with the Product Manager, Product Owner and delivery teams to coordinate user research, agile ceremonies, release readiness, user adoption and post-launch support
Coordinate sprint planning sessions, daily stand-ups, sprint reviews and retrospectives, and follow up on agreed actions
Facilitate communication and collaboration across product, design, engineering, operations and business teams
Governance, vendor and stakeholder management
Track vendor performance and contractual deliverables, including progress reporting, deliverable acceptance, payment milestones and escalation of delivery concerns
Prepare project status updates, governance papers and decision materials for project committees and stakeholders
Maintain clear records of decisions, actions, risks and issues, and ensure timely follow-up and escalation where required
Testing, cybersecurity and release readiness
Plan, coordinate and track system integration testing, user acceptance testing, operational readiness testing and security assessments
Track defects, risks, remediation actions and exit criteria to support informed release-readiness decisions
Coordinate cybersecurity compliance and risk-management activities, including assessments, findings, remediation actions, risk acceptances and approvals
Budget, procurement and post-launch transition
Track project budgets, procurement activities, contract and payment milestones, invoices and project assets in accordance with organization financial and administrative processes
Coordinate user communications, education and adoption activities with the relevant product, business and communications teams
Coordinate post-launch support, defect triage and transition to the designated business and operations teams
Requirements
Experience supporting or managing the delivery of digital systems or products across planning, testing, launch and post-launch stabilisation
Strong written and verbal communication skills, including the preparation of meeting records, status reports, governance papers and project documentation
Highly meticulous and tenacious, with a demonstrated ability to follow through on actions to closure
Ability to work effectively and independently under pressure, prioritise competing demands and meet tight deadlines
Certifications such as Scrum Master, Product Owner or Business Analysis Professional are an advantage
A degree or diploma in computer science, information systems, project management, product management or a related discipline is an advantage
Experience with tools such as Confluence, Jira and Figma is an advantage
