- Lead the day-to-day management, operational support and continuous improvement of PayBCA or any other systems that may be assigned
- Oversee the system during its warranty and maintenance phase, ensuring reliable, secure and timely support for business operations
- Drive the onboarding of new BCA e-services onto PayBCA and manage enhancement requests where required
- Work closely with the Finance team, Business Analyst and outsourced vendor to ensure smooth system operations, issue resolution and service delivery
- Report to the Deputy Director (Apps Services) and support BCA's broader digital service delivery objectives through effective project, vendor and stakeholder management
Requirements
- Experience managing enterprise applications, digital platforms or businesscritical production systems
- Strong understanding of incident, problem, change, release and service governance processes
- Ability to manage multiple workstreams, competing priorities and operational issues with minimal supervision
Experience supporting budget and expenditure tracking, including contract, purchase order or invoice-related monitoring in collaboration with Finance and vendors.
- Working knowledge of Government Commercial Cloud (GCC) on AWS
- Experience with GitLab for source code management, CI/CD pipelines, release coordination or deployment tracking
Familiarity with SHIP-HATS governance requirements and secure software delivery practices.
- Experience supporting payment systems, financial applications, enterprise platforms or customer-facing digital services
- Understanding API integrations, system interfaces and enterprise application ecosystems
Awareness of cybersecurity, data governance, compliance and operational risk management considerations.
