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Project Manager (Customer service/People Management)

5-7 Years
SGD 8,000 - 8,500 per month
  • Posted 14 hours ago
  • Be among the first 10 applicants

Job Description

Job Scope

  • Supervise Service Ambassadors.
  • Manage manpower and work schedules.
  • Ensure staff follow procedures and service standards.
  • Monitor service quality and customer satisfaction.
  • Handle complaints and operational issues.
  • Conduct staff training and briefings.
  • Prepare reports and performance updates.
  • Liaise on project matters.
  • Ensure all contract requirements and KPIs are met.

Requirements

  • Hold a minimum of a bachelor's degree.
  • Have a minimum of five (5) years of relevant experience

More Info

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About Company

Job ID: 152451639

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