- Join a firm with strong market position & customer experience
- 6 months contract with chances of extension/conversion
About Our Client
My client is a life insurance provided by a well-established organisation in the financial services industry, known for its commitment to innovation and excellence. Operating at a significant scale, the company provides a comprehensive range of services, including insurance, to its clients.
Job Description
- Lead and manage endtoend project scope, governance, and delivery outcomes across multiple workstreams.
- Identify operational pain points and redesign processes and system workflows
- Convert customer feedback, complaints analysis, and journey data into actionable enhancements that improve service quality
- Collaborate closely with internal stakeholders to align priorities and resolve obstacles.
- Uphold regulatory, risk, and compliance standards across all project activities maintain comprehensive documentation
The Successful Applicant
- Experience in service improvement project management within the financial services industry.
- A degree in a relevant field such as business, finance, or project management.
- Related project management certifications will be advantageous.
What's on Offer
A exciting opportunity to take charge of service improvement projects within a firm with strong market position
Contact
Ginny Teo (Lic No: R22104515/ EA no: 18C9065)
Quote job ref
JN-032026-6983376
Phone number
+65 6541 9926
Michael Page (Personnel) Pte Ltd | Registration No.201736642C
