Morgan McKinley is hiring a Project Manager to join our growing team. In this role, you will support delivery of project from design through implementation and embedding by driving day-to-day project management across all Global Payment Solution channels and services impacted by the migration-ensuring robust planning, governance, approvals, execution discipline and evidence of successful outcomes.
Job Responsibilities:
- Own the end-to-end delivery of Client Service work packages, supporting the leadership team to meet milestones through cutover and stabilization, while managing plans, dependencies, RAID, decision logs, change control, and status reporting.
- Facilitate working groups, track actions, and escalate risks and issues, providing clear options, trade-offs, and recommendations to ensure project progress.
- Coordinate impact assessments across GPS channels and services, translating findings into executable plans, dependency maps, and risk-managed implementation strategies.
- Identify gaps and constraints early, proposing practical solutions and mitigations to ensure service continuity and a positive client experience.
- Manage client outreach activities in collaboration with frontliners, ensuring documentation updates, notices, and recontracting support align with legal and operational requirements, providing traceable, audit-ready evidence.
- Coordinate testing, cutover planning, and hyper care activities, defining success metrics such as stability, incident trends, and operational throughput, and supporting timely remediation.
- Support operational readiness by aligning support models, escalation paths, roles, and responsibilities, and ensuring a smooth handover to Business As Usual (BAU) operations.
Qualifications:
- More than 5 years of project management experience driving complex, cross-functional change within regulated financial services, ideally focused on payments, transaction banking, or connectivity systems.
- Mastery of end-to-end governance disciplines, including integrated planning, critical path tracking, RAID management, decision frameworks, change control, and executive reporting.
- Proven track record in client outreach and stakeholder engagement, successfully managing communication strategies for large-scale change management initiatives.
- Sharp analytical capability to assess channel and service impacts, converting technical insights into actionable plans, dependency maps, and risk-mitigated delivery strategies.
- Exceptional written and verbal communication skills, with a background in producing concise senior leadership updates and maintaining audit-ready project documentation.
- Strong cross-functional leadership and influence, with demonstrated success collaborating across Business, Operations, Tech, and control teams-including vendor partners and multi-location setups-under Singapore/MAS regulatory frameworks.
Interested candidates may apply through the application system or send it to [Confidential Information]. Shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.
Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345
