Project Manager, Client Onboarding (Banking, 1-year renewable contract)

Key Responsibilities

• Lead end-to-end client onboarding and implementation projects for cash management and trade solutions.
• Manage project timelines, milestones, and deliverables to ensure successful client implementation.
• Engage with clients to gather business and technical requirements, and translate them into implementation plans.
• Coordinate with internal Product, Technology, and Implementation teams to deliver client solutions.
• Prepare functional requirements and solution documentation to support project delivery.
• Oversee project activities including solution setup, testing, validation, and production implementation.
• Coordinate System Integration Testing (SIT), User Acceptance Testing (UAT), and production rollout with both internal teams and clients.
• Monitor project risks, resolve issues, and ensure timely delivery throughout the project lifecycle.
• Support post-implementation activities, including issue resolution and knowledge transfer to support teams.
• Build and maintain strong relationships with internal stakeholders and external clients to ensure a smooth onboarding experience.

Key Requirements

• Bachelor's Degree in Computer Science, Information Technology, Business, or a related discipline.
• At least 6 years of experience in Project Management, Client Onboarding, Implementation, or Business Analysis within the banking or financial services industry.
• Proven experience managing end-to-end implementation or system integration projects.
• Strong stakeholder management skills with the ability to engage clients and coordinate across multiple internal teams.
• Experience gathering business requirements and preparing functional documentation.
• Familiarity with client onboarding, payment solutions, cash management, trade finance, or corporate banking products would be advantageous.
• Strong project management, planning, and problem-solving skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills, with the ability to work effectively with both business and technical stakeholders.
• Exposure to API integration or digital banking implementation projects would be an advantage, but hands-on technical expertise is not essential.