Responsibilities
- Maintain strong technical competencies of company products
- Carry out technical specification reviews and submittal of technical compliance statements
- Lead client factory acceptance test
- Oversee and facilitate support of installation and commissioning
- Recognize sales opportunities for company solutions and link potential customers with the appropriate Area Sales Managers
- Provide responsive and effective off-site telephone / email product support to technicians of customers and channel sales network partners
- Perform administrative functions such as safety plans, risk assessments, method statements, site inspection reports, technical reports, customer report.
- Assist R&D manager as needed in relation to new product development
- Own and report customer complaints
- Support technicians of distributor and agents with training in areas that will enhance their competencies and effectiveness to be able to provide high quality customer service support fulfilments for the end-customers in their territory
Secondary responsibilities
- Carry out on-site testing, commissioning and training works
- On-site Test, Commissioning and Product Training
Requirements
- Electrical Engineering (EE) Degree or Technical Diploma in Electrical/Electromechanical installation, Power Technology
- Knowledge of include AC/DC power theory, fundamental circuits and components industrial power control circuits and devices solid state control and switching devices and AC utility power distribution is required
- Proven experience in leading large-scale technical projects, collaborating with customers, colleagues, and stakeholders across multiple geographies and cultural settings with two (2) to five (5) years experience with installation, testing, troubleshooting and repair of industrial electrical/electronic equipment is required.
- Ability to handle clients professionally during all interfaces
- Knowledge and experience with inverter technology will be beneficial
- Must be willing to travel around 30% to 40% of the time per year
HOW TO APPLY
Interested applicants, kindly click on APPLY NOW or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg
We regret only shortlisted candidates will be notified.
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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Wong Ying Huan (Hestia)
EA Personnel Reg No: R24122431
