About the Role
We are seeking a Project Manager to lead strategic workforce and organizational transformation initiatives within a Technology & Operations environment.
This role focuses on strengthening organizational capability, enhancing delivery capacity, and enabling long-term transformation across technology and operational functions. The successful candidate will work across business, technology, and people agendas to translate transformation priorities into structured execution plans and measurable outcomes.
The role combines organization transformation, workforce strategy, change management, and program delivery. It is suited for someone who can operate effectively across both strategic planning and hands-on execution within complex and fast-paced environments.
Key Responsibilities
1. Transformation Program Delivery
- Lead the planning and execution of talent, capability, and organizational transformation initiatives
- Manage multiple transformation workstreams aligned with business and technology priorities
- Establish governance structures, reporting cadence, and stakeholder updates
- Manage scope, timelines, risks, dependencies, and delivery outcomes across initiatives
- Track progress against milestones, budgets, and transformation objectives
- Support prioritization and execution in evolving business environments
2. Workforce & Capability Transformation
- Partner with business and technology leaders to identify workforce gaps, capability priorities, and future-state organizational needs
- Translate strategic workforce objectives into actionable transformation plans
- Support organization design, role architecture, capability frameworks, and skills development initiatives
- Drive workforce planning activities aligned with operating model evolution and business growth
- Facilitate alignment on priorities, trade-offs, and transformation outcomes across stakeholders
3. Organization Readiness & Operating Model Enablement
- Support implementation of new operating models, team structures, and organizational changes
- Ensure operational readiness prior to rollout of transformation initiatives
- Coordinate transition planning and adoption activities with business leaders and functional teams
- Ensure role definitions, governance structures, and process documentation are scalable and sustainable
- Drive effective integration of new ways of working across teams
4. Change Management & Adoption
- Develop and execute change management strategies to support transformation initiatives
- Create communication plans, enablement materials, and leadership toolkits
- Coordinate training, onboarding, and capability-building activities
- Drive stakeholder engagement and organizational alignment throughout transformation programs
- Gather feedback and continuously improve adoption approaches and implementation outcomes
5. Stakeholder & Vendor Management
- Act as a key coordination point across business, technology, HR, and external partners
- Influence senior stakeholders and cross-functional teams without direct authority
- Manage external consultants or vendors supporting transformation initiatives
- Support vendor governance, delivery oversight, and outcome management
6. Governance, Risk & Compliance
- Identify organizational, delivery, and transformation risks proactively
- Maintain governance documentation, issue logs, and decision records
- Ensure initiatives align with internal governance, compliance, and risk management standards
- Support audit readiness and transformation reporting requirements where applicable
7. Reporting & Performance Tracking
- Define and track KPIs related to capability uplift, workforce transformation, organizational readiness, and adoption
- Prepare concise reporting and insights for senior leadership stakeholders
- Monitor transformation progress and recommend corrective actions where required
- Support data-driven decision making across transformation initiatives
Required Qualifications
- Bachelor's degree in Business, Human Resources, Organizational Development, Technology, or a related field
- 5-8 years of experience in organization transformation, workforce strategy, change management, or program delivery roles
- Experience working within Technology, Operations, Engineering, or Infrastructure environments is strongly preferred
- Proven experience managing complex cross-functional initiatives and multiple stakeholders
- Experience in organization design, workforce planning, capability frameworks, or operating model transformation
- Strong exposure to change management, stakeholder engagement, and transformation delivery
- Experience operating in regulated or governance-driven environments is advantageous
- Experience managing external vendors, consultants, or transformation partners preferred
- Experience preparing executive-level reporting and performance tracking
