Job Description
The Project Coordinator is responsible for ensuring a seamless customer experience by coordinating sales orders, managing project execution, and serving as the critical link between customers and cross-functional teams. This role drives operational excellence through proactive communication, accurate order management, and collaborative problem-solving to deliver projects on time and exceed customer expectations.
Responsibilities
- Serve as a trusted partner to customers by preparing processing sales orders and providing timely order updates from receipt to fulfillment.
- Compare customer purchase orders to orders entered insuring that all specifications and terms and conditions of the order are met.
- Verify that Purchase Orders meet NOV XL Systems
- Delivery Terms, Financial Terms and other commercial requirements.
- Work with Product Engineering and Marketing to
- ensure Technical Requirements are met to complete quotations.
- Provide clear, proactive communication to customers
- and internal teams regarding pricing, delivery timelines, and order status.
- Apply math and problem-solving skills to calculate
- pricing, discounts, and delivery timelines with accuracy.
- Navigate customer portals for bids, track opportunities, and maintain complete and accurate records.
- Advise and discuss customer communications with account representatives.
- Generate reports to support sales insights, forecasting, and decision-making.
- Communicate with Planning & Scheduling Departments on current and potential orders to maintain order accuracy and on-time delivery.
- Validate and list applicable customer purchase order details on sales orders so invoice has all required details for expedient payment.
- Contribute to a culture of continuous improvement by suggesting process enhancements and embracing new technologies.
- Carry out responsibilities in accordance with established organizational policies and procedures, regulatory requirements, and applicable laws. Travel as required.
- Additional duties as assigned by the Inside Sales Supervisor.
Qualifications
- Diploma and/or equivalent
- Solid math and analytical skills for pricing, reporting, and order accuracy.
- Experience in Inside Sales a plus
- Proficiency in Microsoft 365, Outlook, SharePoint, OneDrive
- Experience with Excel (formulas, pivot tables) or similar tools to manage sales data. Comfortable working with numbers, data, and spreadsheets to support sales accuracy and reporting.
- SyteLine and Microsoft Dynamics CRM experience is desirable.
- Incorporate approved AI for business processes.
- Knowledge of relevant oil and gas products is preferred.
- Positive attitude, detail & service-oriented, self- motivated, and willing to receive direction.
About Us
Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.
We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.
Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
Service Above All
This drives us to anticipate our customers needs and work with them to deliver the finest products and services on time and on budget.
About The Team
Corporate
Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
