Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Experience: 3 years
Job Mode: Contract
Work Mode: On-site
Requirements
- 13 years of experience in project coordination, business analysis, or operations within financial services or technology.
- Fresh Graduates are encouraged to apply.
- Basic understanding of Global Markets products and trading systems is preferred.
- Familiarity with SDM 5.0 or similar project governance frameworks is a strong advantage.
- Proficiency in Microsoft Office tools (Excel, PowerPoint, Word); experience with Jira and Confluence is a plus.
- Strong organizational skills with attention to detail and ability to manage multiple tasks.
- Effective communication and interpersonal skills; able to work collaboratively with cross-functional teams.
- Self-starter with a willingness to learn and take initiative.
Responsibilities:
- Assist in tracking and coordinating Global Markets projects, ensuring alignment with SDM 5.0 governance and documentation standards.
- Support the preparation and maintenance of project artefacts including business requirements, functional specifications, and test plans.
- Collaborate with senior analysts and project managers to monitor project timelines, risks, and dependencies.
- Participate in stakeholder meetings and document action items, decisions, and follow-ups.
- Help facilitate testing activities (SIT/UAT), including test case preparation, execution tracking, and defect management.
- Provide support in project reporting, status updates, and dashboards for senior management.
- Assist in resolving operational issues related to trading platforms, market data, and booking processes.
- Contribute to continuous improvement initiatives across the project lifecycle.
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world&aposs leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora&aposs technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
