Programme Manager (Family Mentorship)

1. Reporting Officer

You will report to the General Manager for all matters relevant to this role.

2. Duties

i. Programme Management

a) Design programme structure components and deliverables to meet funding KPIs.

b) Create Theory of Change, Logic Model, workflows and risk assessment methods for a family mentorship programme.

c) Monitor programme to ensure fidelity and compliance service standard requirements.

d) Generate reports to leadership, funders and stakeholders.

e) Develop team structure, training requirements and support system.

f) Reach out to partners in the ecosystem, particularly those working with disadvantaged families.

g) Manage stakeholders including government agencis, social service agencies and vendors.

ii. Outreach

a) Organise, execute and participate in outreach activities to find and recruit potential disadvantaged beneficiaries or beneficiaries who need assistance together with volunteers.

b) Record the outcomes of outreach to determine status of targeted beneficiaries.

iii. Intake and Referral

a) Receive and process referrals from a variety of sources.

b) Seek consent from and determine the eligibility of families for programme components.

c) For families in the region who are not eligible for the programme, to refer them to relevant social service agencies.

d) Collate and maintain accurate and complete set of data on youth enrolled to the programme.

iv. Engagement

a) Support the organisation mapping of community needs and assets.

b) Collate needs from families overseen by Tasek for possible sponsorship or donation opportunities.

c) Assist with disbursement and tracking of sponsored items to youth and families.

3. Job Requirements

a) Bachelor's degree in Social Sciences or related field.

b) Keen to work with disadvantaged youth and families and willing to go the extra mile to support families in need

c) Good writing skills for case management and comfortable with data collation for reporting purposes.

d) Strong organisational skills, with an ability to manage multiple projects and meet deadlines effectively.

e) Excellent communication and interpersonal skills, with an ability to work collaboratively with various stakeholders including parents, caregivers, teachers, and community partners.

f) A passion for uplifting individuals and families in vulnerable or disadvantaged situations, which involves a keen interest in understanding and forming relationships with individuals in need of support while adhering to professional boundaries.

g) Proficiency in Microsoft Office, familiarity with assessment tools such as FAST, CANS and platforms such as Case Connect is an advantage.

h) Able to work on irregular hours due to home visit scheduling.

In addition, as a Tasek Academy and Social Services staff, you will gain:

. Meaningful Impact: Your work will directly contribute to improving the lives of children and youth in our community, providing them with opportunities for growth and development.

. Professional Development: Gain valuable experience and skills in programme management and mentoring within the social services sector.

. Collaborative Work Environment: Work within a supportive team that values collaboration, innovation, and holistic community development.

. Networking: You will have the chance to network with a team of passionate individuals and partner organisations, potentially opening doors for future collaborations or job opportunities.

. Creativity and Innovation: At Tasek Academy and Social Services, we welcome fresh ideas and perspectives. This is your chance to unleash your creativity to inspire and make a difference in our community.

If you are passionate about making a difference in the lives of disadvantaged youths, have experience in programme management and youth work, we would love to hear from you. Join us at Tasek Academy and Social Services, and let's make a positive impact in our community together.