Job Role Description
The Programme Executive supports the development, coordination, and delivery ofyouth mental health and recovery-oriented programmes that promote empowerment,resilience, social connection, and community integration.
Working closely with the Programme Lead and other team members, the Programme Executive contributes ideas and ground-level insights to programme conceptualisation,planning, review, and improvement. The role is primarily responsible fortranslating programme plans into effective implementation through participant engagement, stakeholder coordination, facilitation support, logistics management, documentation, and follow-up.
The Programme Executive engages youths, caregivers, volunteers, schools, community organisations, facilitators, and other partners to support programme participation and smooth programme delivery. The role may facilitate orco-facilitate groupwork, workshops, youth engagements, and community activities, while helping to maintain safe, inclusive, and recovery-oriented environments.
The Programme Executive is also responsible for maintaining accurate programme records, monitoring operational and safeguarding concerns, gathering participant feedback, and supporting programme evaluation and reporting. The role works within organisational procedures and quality standards, and promptly escalates significant risks, incidents, or participant concerns to the appropriate supervisor.
Job Responsibilities
1. Support Programme Development and Participant Engagement
- Contribute to the conceptualisation,planning, adaptation, and improvement of youth mental health and recovery-oriented programmes under the guidance of the Programme Lead or Manager.
- Provide practical input based on participant needs, stakeholder feedback, programme observations, and implementation experience.
- Facilitate or co-facilitate groupwork, workshops, youth engagements, and community activities using approved materials and facilitation guidelines.
- Engage participants, caregivers, volunteers, peer contributors, and community partners while fostering safe, inclusive, recovery-oriented relationships and maintaining appropriate professional boundaries.
2. Programme Coordination and Implementation
- Coordinate the day-to-day implementation of assigned programmes, workshops, training sessions, and community activities, including schedules, materials, manpower, venues, and other logistical requirements.
- Manage participant administration and engagement, including registration, enquiries, attendance, reminders, consent documentation, follow-up, outreach, and recruitment.
- Liaise with facilitators, volunteers, vendors, schools, community partners, and service providers to ensure programme requirements are communicated and fulfilled.
- Monitor programme progress, participant engagement, timelines, and operational issues provide timely updates and escalate significant concerns or decisions to the Programme Lead or Manager.
3. Programme Quality, Safety, and Risk Management
- Deliver programmes in accordance with approved plans, organisational policies, safeguarding practices, facilitation standards, and operational procedures.
- Conduct relevant pre-programme checks and support risk assessment, safety planning, and the appropriate handling of confidential participant information.
- Monitor participant wellbeing and promptly report incidents, safeguarding concerns, ethical or boundary issues, and operational risks through the appropriate channels.
- Participate in supervision, debriefs, reflective practice, and programme reviews, and implement agreed improvements arising from feedback, incidents, and supervisory guidance.
4. Evaluation, Reporting, and Administration
- Administer evaluation tools and maintain accurate records relating to participants, attendance, programmes, volunteers, stakeholders, and programme outcomes.
- Compile and summarise programme feedback, outcomes, implementation challenges, and recommendations for routine reports, presentations, and stakeholder updates.
- Maintain organised physical and electronic programme files and prepare documentation required for internal reporting, funding submissions, and audits.
- Support programme administration, including procurement, quotations, payments, claims, inventory, expenditure tracking, and resource utilisation within approved budgets.
5. Team and Stakeholder Collaboration
- Work closely with programme colleagues and other departments to support coordinated, responsive, and effective programme delivery.
- Provide clear and timely updates to the Programme Lead or Manager on programme progress, operational needs, risks, and participant concerns.
- Support facilitators, volunteers, interns, and peer contributors in understanding programme arrangements, expectations, and assigned responsibilities.
- Contribute actively to team discussions, planning, consultation, and reflective practice while fostering a respectful and psychologically safe environment and representing the organisation professionally.
Requirements:
(Skills / Knowledge / Abilities)
- Diploma or degree in Counselling, Social Work, Psychology, Community Development, Youth Work, or a related field.
- Relevant experience in programme coordination, youth engagement, community work, mental health, peer support, education, social services, or group facilitation is preferred.
- Comfortable facilitating or co-facilitating group activities, workshops, and youth engagements.
- Strong organisational and administrative skills, with the ability to coordinate multiple tasks and timelines.
- Able to work collaboratively with colleagues, volunteers, facilitators, participants, and external stakeholders.
- Proficient in Microsoft Office applications and comfortable using digital platforms for programme coordination, communication, and data management.
- Willing and able to work occasional evenings or weekends when required for programme delivery.
- Peer Support Specialist certification, mental health training, counselling skills training, or relevant facilitation certification would be advantageous.
