Responsibilities
- This position is for Centre for Global Education and Opportunities (GEO).
- Stakeholder Management:
- Support coordination with partner universities on ISEP Outbound/Inbound matters.
- Keep track of key partner information, including nomination and application deadlines, academic term dates and factsheet details.
- Ensure partner and internal requirements are met by checking necessary documents such as partner information sheets.
- Assist with general enquiries and provide administrative support when required.
- Programme and Event Management:
- Support the day-to-day operations of the ISEP Outbound programme, including credit transfer processing and ensuring students complete pre-departure requirements (e.g. pre-departure checklist and exchange worksheet).
- Prepare and update marketing materials such as EDMs, presentation slides and social media content.
- Organise datasets and create infographics to support communications and reporting.
- Provide logistical and administrative support for exchange briefings, events and outreach activities.
- Use relevant IT systems and tools to ensure accurate data management and smooth programme administration.
- Other duties as assigned.
Qualifications
- Diploma/bachelor's degree of any discipline.
- Good written and verbal communication skills, and comfortable interacting with students and partners from diverse backgrounds.
- Proactive and willing to learn, with good problem-solving and organisational skills.
- A supportive team player who is adaptable and able to work in a fast-paced environment.
- Careful and detail-oriented, with the ability to follow processes and ensure accurate documentation.
- Able to manage assigned tasks within given timelines while maintaining accuracy.
- Comfortable using digital tools and social media platforms.
- Familiarity with basic design tools (e.g. Canva, CapCut) and automation tools (e.g. Power Automate) would be an advantage.
- Fresh graduates and students on a gap year are welcome to apply.
Other Information
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
