Programme Coordinator (Kindred Circle)

COMPANY DESCRIPTION

Founded in 1978 as Singapore's first family service centre, Allkin Singapore is a community-centric social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

RESPONSIBILITIES

Kindred Circle is a community-based peer carer initiative that empowers seniors to support other seniors through structured micro-jobs and volunteer roles.

In this programme, carers refer to trained seniors who provide practical and social support to other seniors in the community.

We are looking for a Programme Coordinator to provide strong operational and administrative support for the programme.

Role & Responsibilities:

The Programme Coordinator supports the day-to-day operations of the Kindred Circle programme, working closely with carers (seniors), clients, and partners to ensure smooth coordination and service delivery.

Carer Administration & Coordination

• Manage onboarding of carers, including contracts, documentation, and system setup
• Maintain Carer Master List, client folders, and programme records
• Track and verify monthly service logs for allowance processing
• Follow up on incomplete or missing submissions

Programme & Training Support

• Coordinate logistics for training sessions (scheduling, attendance, materials)
• Support recruitment coordination (e.g. interview scheduling, communication)
• Assist in organising programme activities and ground operations

Carer Communication & Support

• Liaise with carers on scheduling, reminders, and updates
• Provide day-to-day coordination support to ensure services run smoothly
• Support engagement efforts such as appreciation events and activities

Documentation & Reporting

• Maintain proper filing and records on shared systems
• Track and file incident reports within required timelines
• Support basic data collection and reporting for programme tracking

Others

• Provide general administrative and operational support to the team
• Support coordination with internal teams and external partners where required

QUALIFICATIONS

• Minimum Diploma or equivalent
• Some experience (e.g., 1-2 years) in administration, coordination, community care, or related fields is preferred candidates with transferable skills are also encouraged to apply
• Comfortable using digital tools such as Microsoft Office (Excel, Word, Forms, SharePoint) or similar platforms
• Organised and detail-oriented, with the ability to manage multiple tasks effectively
• Strong communication and interpersonal skills
• Able to work both independently and collaboratively within a team environment
• Comfortable engaging with seniors and a diverse range of community stakeholders
• Ability to communicate in dialects or additional languages is an advantage

OTHER INFORMATION

Liberte HR Services Pte Ltd is the designated recruitment partner for Allkin Singapore. As part of the hiring process, you may receive communication from them regarding this opportunity.

Please note that your application will be sent to and reviewed by the direct employer - Allkin Singapore Ltd