Program Coordinator/ West (Entry Level/ Patient Service Associate) HZO

Any 5 days per week (incl weekends)
Working Hours: 8am - 6pm, 1230pm-830pm - might extend to 10pm
Location: West

Job Scope:

• Involve in the planning, assessment, and monitoring of our program to ensure that we are providing the best possible care to our patients

• Coordinate with external vendors to arrange for transport and courier deliveries

• Coordinate with cross hospital to manage bed requests

• Coordinate with multi departments across to schedule appointments & other services as requested by the clinicians

• Perform patient admissions, discharges and transfers on Electronic Medical Record (EMR) system

• Conduct financial counselling to patient/NOK on the estimated bills, available subsidies, various payment schemes and mode of payment.

• Assist patient to complete various modes of payment forms. Ensure proper documentation and follow up for all inflight case until patient discharge.

• Export reports from electronic medical records system and import data into relevant channels timely to facilitate information retrieval for the clinical team.

Job Requirements:

• Min. Diploma in health services or any relevant field
• Comfortable calling and talking to patients
  

If interested, please send updated resume via email [Confidential Information]

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)