Production Support Engineer(IAM)

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Early Applicant

Job Description

Perform production support which include Application onboarding and application matrix updates to in-house IAM tools within SLA
Perform production support for HR Lifecycle and Roled Based management to in-house IAM tools within SLA
Support the preparations of data in preparations for production support and Audits
Track issue raised by users and follow up until closure
Document and maintain operating procedures
Develop scripts to automate work

Requirements

Working experience in production support roles in large enterprise IAM environment
Scripting skills to develop scripts for automation
Strong Microsoft Excel skills and experience
Good working knowledge of Access Management lifecycle and process
Bachelor's degree in computer science or equivalent
Experience in banking or financial services institutions preferred