Production Engineer Manager

Production Engineer Manager
Singapore

As a Barclays Production Engineer you will use a hybrid of development and operate skills to collaborate across disciplines. In this supporting role, you will be applying software engineering principles to eliminate repeated manual effort (Toil) and create automated, scalable and reliable services. You will actively participate in key initiatives on Operational engineering, Observability engineering, Service Risk engineering and Resiliency engineering to ensure production stability and SLA adherence to our data consumers.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

Working Flexibly

We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers and clients needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We're flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing

• Establish engineering discipline within IB Front Office Risk & Pricing and data GTSM and drive the agenda throughout the department whilst supporting wider team objectives
• Reducing MTTR throughout the department (Mean Time to Repair) and improve stability
• Being consistently excellent at all we do and drive this mindset throughout the department and making everything we touch better
• Driving Full Stack Observability throughout the department and role model how this can be used to achieve our objectives and reduce MTTR
• Driving the adoption of Automation and role model how this can be used to drive efficiencies, consistency, reduce MTTR and achieve our objectives
• Driving technical excellence and accountability/ownership of the full stack that makes up our services
• Being accountable for business continuity management, presentation of KPIs and metrics
• Managing infra activities and auditing (Risk and Control) for applications

What we're looking for:

• Practical experience of supporting and maintaining production environments with distributed systems and highly available services
• Oracle Databases, Networks, Load Balancers, Storage, middleware - solace and Tibco EMS)
• Practical experience of Observability/Monitoring solutions (such as AppDynamics, Thousand Eyes, Splunk, ELK/elastic or similar)
• Working knowledge of programming languages like Java, .net, python. Understanding of CI/CD Pipelines and Repositories, for example Jenkins and GitHub

Skills that will help you in the role:

• Experience of working in either a SRE or DevOps model, or if you have a passion and a demonstrable understanding of what it means we would still love to hear from you
• Ability to work in large, collaborative teams to achieve organizational goals
• Working knowledge or understanding of Investment Banking and how different business work
• Understanding of software skills such as design, development, maintenance, testing and software improvement

Where will you be working
Our office is located in Marina Bay Financial Centre, which has been carefully crafted into a city in a garden. Overlooking the scenic skyline along the Marina Bay waterfront, the green spaces and rooftop terraces have been designed to optimise employee well-being. The centre provides an integrated live-work-play development, surrounded by shops, restaurants, gyms and an alfresco dining area. Our convenient office location means you're just a 5-minute walk from the nearest MRT station.

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