1. ERP System & Production Administration
- Create and maintain product formulas (Bill of Materials) in Microsoft Dynamics AX (ERP).
- Set up and maintain production routes and production master data.
- Create, release, and monitor production orders.
- Update product formulas and costing information from HSG into AX to ensure accurate cost control.
- Monitor inventory levels and stock movements in the ERP system.
- Support material planning and inventory replenishment.
- Prepare production, inventory, and operational reports as required.
2.Production Planning & Order Coordination
- Coordinate and monitor production schedules to ensure customer orders are fulfilled on time.
- Liaise with Production, Warehouse, Logistics, and Sales teams to resolve production or delivery issues.
- Coordinate directly with customers on production schedules, delivery arrangements, and order updates where required.
- Support production planning activities to ensure alignment between customer demand, production capacity, and inventory availability.
3.Quality Assurance & Compliance
- Coordinate with the QA team on product testing, including lab authenticity tests, MIP tests, and other quality verification activities.
- Ensure ingredients and production processes comply with company quality standards, food safety requirements, and Halal regulations.
- Follow up on ingredient changes and ensure all relevant documentation is updated.
- Support HTP and other quality improvement projects.
- Assist in Halal documentation preparation and support internal and external Halal audits, including MUIS audit activities.
4.Production Operations Support
- Coordinate raw material ordering and transfer of materials to production.
- Support production workforce administration, including employee onboarding, locker allocation, dormitory arrangements, and orientation activities.
- Collect and compile production-related information and operational records.
- Administer labour leave documentation and obtain necessary approvals.
- Monitor machine breakdowns, prepare troubleshooting reports, and coordinate with maintenance personnel or suppliers.
- Liaise with machinery suppliers for equipment servicing, maintenance, and technical support.
5.Cross-Functional Coordination
- Work closely with the Sales team on upcoming product launches, promotional activities, and production readiness.
- Coordinate seasonal production planning, including packaging requirements for festive campaigns such as Christmas.
- Support month-end documentation and reporting for the Small Goods production department.
- Coordinate with internal stakeholders to ensure smooth execution of production plans and continuous operational improvement.
