Product Support Assistant
Location: Changi Airport
Working Hours: Rotating shift between 0530 and 0230 (FT/PT) and 2100 and 0800 (MN)
Full-Time & MN Shift: 9.5 hours including 1 hour unpaid break, 42.5 hours per week
Part-Time Shift: 9.5 hours including 1 hour unpaid break, min 5 days a week (Min 2 months commitment)
Midnight Shift (PT): Min 7 hours per shift, min 4 days a week (Min 2 months commitment)
Salary: 2k - 2.4k (Part-time: 13/hour)
Responsibilities:
- Receive incoming deliveries, label, pick, pack, and transfer stock across stores and terminals.
- Conduct stock checks, ensure inventory accuracy, and complete all related documentation correctly.
- Replenish store displays, maintain visual merchandising standards, and support online order fulfilment (e.g. IShop Changi).
- Inspect items for defects and follow procedures for returns or replacements.
- Deliver duty-free items to departure gates before flight closure times.
- Keep storeroom and work areas clean, organized, and compliant with safety regulations.
- Support various ad-hoc duties as assigned by supervisors or retail managers.
Requirements:
- Min N-Level or equivalent.
- Comfortable with handling movements of heavy loads and carton boxes (10kg to 25kg).
- Organised and self-motivated.
- Able to thrive under pressure.
- Comfortable to work retail and shift hours.
- Comfortable to handle liquor and tobacco products.
- Must be 21 years old and above as per Tobacco Act.
Benefits:
- Monthly allowances up to $230.
- Annual leave of 12 to 18 days per calendar year.
- Medical and dental insurance.
- Joining Bonus of $600 for local Full Time new hires, subject to T&C.
