Product Specialist, Busway, EA

The primary function of the job is to propose Low Voltage Busway technical solutions to meet market needs, within budget, on-time and with required level of quality.

A. Promote Eaton Busway solutions in East Asia region.

B. Generate Busway technical solutions and proposals based on 2D/3D drawings, and provide advice and support in securing the Tender or succeed in the Tender Interview / Clarifications.

C. Develop attractive Eaton Busway solution with competitive price for Sales, Partner, Consultant and End Users

D. Provide and maintain a good service and support level to customers & consultant, as to achieve customer satisfaction and higher hit-rate.

E. Cooperate with the sales, marketing and business development teams, providing a wide view of current offers and opportunities

F. Conduct Product & Solution sharing (internally & externally), specify Eaton brand and its products and solutions to influencers and decision makers

G. To enhance the Busway support capability within regions.

H. Support Sales and stakeholders in Tender Bidding, such as guidance on Compliance Spec and liaison with factory for best solution offering.

I. Constantly feedback to factory on the market trend and competitive product gaps, if any to help improve the R&D development direction.

J. Critical thinking and experienced in identify post-sales Busway issue during installation & commissioning. Work closely with Service & factory team to resolves Busway post-sales issue.

K. Occasionally travelling to assist in Busway Tender & Presentation, if required within EA regions.

L. To be committed & responsible for Quality Management System:

a. Implement the process approach and risk-based thinking

b. Provide the necessary support to fully implement and sustain the QMS

c. Communicating to the organization the importance of conforming to QMS requirements

d. Ensuring the QMS meets its goals

e. Engage, direct, and support individuals contributing to the QMS

f. Create a culture of continuous improvement

Qualifications:
Bachelor's/Master's degree in engineering in Mechanical/Electrical

Experience with electrical distribution systems (MV/LV) and protection systems.

5+ years related experience in Busway Technical proposing.

Skills:
A. Have knowledge of the busduct market and competitors offerings
B. Knowledge of applicable IEC standards (e.g., IEC 61439)
C. Ability to respond to a variety of challenging circumstances
D. Significant experience utilizing Value Added Selling techniques
E. Ability to work well within a team
F. Bilingual (English and Mandarin)
G. Knowledge of short circuit, temperature rise, arc test, and test duties in accordance with IEC standards

H. Strong time management skills
I. Strong presentation, training, and communication skills
J. Strong interpersonal skills
K. Strong organizational and project management skills