2-5 years
1800 - 4200 SGD monthly
13 days ago
Job Description

Job Descriptions

  • Managing / supporting the launch of new products.
  • Conducting market research and analyzing industry trends.
  • Improving the development of existing products by providing feedback to the product development team (including Product Designers).
  • Collaborate with team members, partners, and vendors to ensure excellent product
  • delivery.
  • Obtain customer feedback and suggest appropriate product / promotional revisions.
  • Assisting in the support of product sales.
  • Recommending modifications and revisions to existing designs to meet changing customer preferences.
  • Identifying new product improvement opportunities.
  • Analyzing how a new product satisfies market needs and consumer preferences.
  • Staying up to date on current industry trends and market conditions.
  • Managing product stock.
  • Addressing customer issues and concerns in a timely fashion to ensure customer satisfaction.
  • Resolving customer issues by providing after sales support.
  • Execute day-to-day operational activities to support customer experience goals.
  • Adhere to day-to-day operational procedures.


  • Ability to provide consultative product usage preferred.
  • Able to work on shift and retail hours.
  • Customer-focused, result oriented, independent, highly motivated, and proactive.
  • Able to converse in both English to handle queries and feedback from English speaking clients and associates. Command of Mandarin would be an added advantage.
  • Basic technical skills: May be required to use technology such as point-of-sale systems, inventory management systems, and customer relationship management (CRM) software.