Product Operations Strategist

Key Responsibilities:

- Analyze and optimize end-to-end cross-border payment workflows.

- Develop dashboards (Power BI/Tableau) for KPI tracking: acquisition, retention, transaction success rates.

- Conduct user segmentation, funnel analysis, and A/B testing to improve operational efficiency.

- Collaborate with product, engineering, operations, and compliance teams to implement process improvements.

- Provide data-driven recommendations for product features and operational enhancements.

- Support internal product roadmap planning, backlog prioritization, and process documentation.

Requirements:

- Strong knowledge of cross-border payment ecosystems and FinTech operations.

- Proficiency in SQL, Tableau, Power BI, and advanced Excel.

- Experience with KYC/AML, risk scoring, and compliance-by-design practices.

- Solid understanding of user journey analytics, funnel optimization, and product metrics.

- Excellent collaboration and communication skills.

- Familiarity with cross-regional operations preferred (SEA, MENA, LATAM)

- Familiarity with tools like JIRA, Confluence, Notion, Figma, Zendesk.