About The Team
Shopee will be prioritizing applicants who have a
current right to work in Singapore, and
do not require Shopee sponsorship of a visa.
Kindly note that you can only be considered in
one recruitment process at a time within Sea Group and will be considered for jobs in the order that you have applied.
Job Description
- Own end-to-end product development of Chatbot features, driving ideation, impact analysis, priority definition, system design, and development while overseeing post-launch performance through data analysis for continuous improvements.
- Collaborate with data science and engineering teams to develop advanced LLM solution models, predictive analytics, recommendation systems etc. to enhance chatbot effectiveness.
- Effectively manage stakeholder expectations and project timelines by developing detailed product plans, proactively mitigating risks, and ensuring seamless collaboration and communication across cross-product teams, engineers, product ops, and analysts.
- Work closely with business teams to develop features aligned with business goals, helping stakeholders understand the product, communicate its value, and define strategic priorities together.
- Conduct comprehensive market research and competitor analysis to identify opportunities and gaps, applying tailored strategies to refine product positioning and performance, and preparing product proposals to drive informed decision-making.
Requirements
- Bachelor's degree or above in Computer Science, Math & Stats, Engineering, or a related applied quantitative field. Or experience in lieu.
- Excellent problem solving and analytical skills.
- Effectively communicate complex business/technical information with different audiences verbally or in writing.
- Self-driven, positive attitude and team player.
- Experience in using data science and machine learning to solve problems.
