Job Description
(max.10 tasks)
Main Purpose of the Role:
- Responsible for sustaining and daily business activities of all SoftSolder Products and ensure short-, mid- and long-term successful. Ensures achievement of yearly business targets (sales revenue, sales prices and contribution margin). Ensures the long-term success by implementing the right product support strategy within the organization. Plays the customer role within the company.
Product Strategy & Life Cycle Management:
- Responsible for worldwide 2nd level support for all SST products
- Safeguards the achievement of the SST strategy, and its annual objectives
- Responsible for CSR (Customer Specific Request) and CIP (Continuous Improvement Project) task handling. This includes requirements engineering, decision and implementation process.
- Ownership Software Releases (PO - Project Owner)
- Co-operation together with Singapore R&D team to provide solution according customer specify needs
- Continuous monitoring of machine quality and improvement whenever necessary
- Responsible for customer demos / machine evaluations / customer process development
- Ensure proper customer documentation is available
Support of Market & Sales Development:
- Supports implementation of regional strategies together with the field (with support from CPM's)
- Coordination of programs to define and improve products and services offerings
- Supports marketing and promotion activities
Customer Management & Outside Representation:
- Supports customer and key account management in regards of technical and commercial issues
- Supports critical customer issue resolution (escalations, priorities, resource allocation etc.)
- Improves his market intelligence (includes competitive analysis) through customer visits
Business, Budget & Forecast Requirements:
- Helps to consolidates the PL SST budget and cost controlling
People & Departmental Management:
- Maintains staff skill level matrix and develops Product Management staff selectively
- Rollout of the performance management trough MBO process (Management by Objectives)
Requirements
Education
- degree in engineering, Bachelor / Master or equivalent
- additional education in marketing and business administration an asset
Work experience
- several years experience as product manager for investment goods
Expertise and methodology
- experience in strategy development
- in-depth know how of semiconductor industry (assembly und packaging)
- marketing methods experienced in dealing with customers analytical and methodical thinking
Goel Navneet License No.: 02C3423 Personnel Registration No.: R1982194
Your Safety and Data Security Matter to Us
ManpowerGroup is committed to a safe and transparent hiring process. We will never request payment, banking details, or sensitive personal information as part of our recruitment. If you receive suspicious outreach claiming to be from us, please contact [Confidential Information].
Please note that your response to this advertisement and subsequent communications with us will constitute informed consent to the collection, use, and disclosure of personal data by Manpower Singapore for recruitment and employment-related purposes, in compliance with the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit: https://www.manpower.com.sg/privacy-policy.
