Product Manager - Mobility Solutions

At Singtel, webelieve in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it's like to be with an Employer of Choice.. Together, let's create a brighter digital future for all. .Awarded at the HR Fest Awards 2020.

Make an impact by:

Product Strategy & Ownership

• Define and own the product vision, roadmap, and lifecycle for Singtel's 5G+ Mobile Workspace, CPaaS solutions
• Identify and develop innovative enterprise use cases that leverage 5G connectivity, Telco APIs, programmable communications, and cloud platforms.
• Drive end-to-end product ownership, including business case development, commercial models, GTM strategy, and P&L accountability.
• Evaluate market opportunities, competitive positioning, and partnership strategies to accelerate product growth.

Solution Design & Go-to-Market

• Design scalable enterprise solutions combining 5G connectivity, eSIM-enabled devices, communications APIs, voice services, messaging capabilities, and cloud-based applications.
• Develop pricing, packaging, and commercialization strategies to support enterprise customer adoption.
• Partner with sales, marketing, and channel teams to launch, position, and scale products across target industries and customer segments.
• Enable sales teams with product training, customer value propositions, and solution playbooks.

Ecosystem & Platform Integration

• Collaborate with device OEMs, software vendors, CPaaS platform providers, hyperscalers, and system integrators to develop differentiated solutions.
• Work closely with engineering, IT, network, and platform teams to integrate Telco APIs, communications capabilities, provisioning systems, and analytics into a seamless customer experience.
• Manage relationships with strategic partners and technology vendors to support product innovation and expansion.

Customer Engagement & Product Optimization

• Lead customer discovery sessions, pilots, proof-of-concept initiatives, and early adoption programs.
• Engage enterprise customers to understand business requirements and translate them into product enhancements and roadmap priorities.
• Monitor business performance and product KPIs, including revenue growth, adoption rates, attach rates, customer satisfaction, ARPU uplift, and profitability.
• Drive continuous improvement through customer feedback, usage analytics, and market insights.

Product Delivery & Operational Enablement

• Oversee end-to-end product readiness, including onboarding, provisioning, billing, support processes, and service lifecycle management.
• Collaborate with IT, network, operations, finance, and support teams to ensure operational scalability and service excellence.
• Establish product governance, documentation, and support frameworks to deliver consistent customer experiences and SLA compliance.

Skills for Success:

• Bachelor's degree in Telecommunications, Engineering, Computer Science, Business, or a related field MBA is an advantage.
• Minimum 8 years of experience in B2B product management, telecommunications, CPaaS, enterprise mobility, cloud communications, or ICT solutions.
• Strong understanding of enterprise mobility, programmable communications (Voice, Messaging, APIs), cloud platforms, and digital customer engagement solutions.
• Experience working across product, sales, engineering, operations, and partner ecosystems.
• Demonstrated ability to commercialize technology solutions, develop GTM strategies, and drive business growth.
• Strong stakeholder management, communication, analytical, and problem-solving skills.
• Experience in telecommunications, CPaaS providers, cloud communications platforms, or enterprise technology environments is highly desirable.

Are you ready to say hello to BIG Possibilities

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!