As a Product Manager (Unsecured Loans), you will be responsible for expanding the Credit Card and CreditAble Funds Transfer program for business. You will have the opportunity to make a significant impact to the business through developing and executing product strategies, drive innovation, collaborating with cross-functional teams to deliver exceptional customer experiences. As a strategic thinker with passion for delivering results, you will work closely with internal & external stakeholders to contribute towards the overall goals of Cards & Personal Loans.
Responsibilities
- Work with stakeholders to roll out tactical campaigns with good understanding of portfolio customer behavior
- Think out of the box to devise mechanics to excite and activate existing base • Develop & maintain communication materials & marketing calendar planning
- Attend to product inquiries and work with operations & technical teams to close any outstanding matters
- To regularly conduct competitors analysis to review existing product features and identify new areas of improvements for product
- Tap on digital channels, formulate and execute acquisition campaigns to attract new signups • Fine tune and further digitize application channels & processes
- Work with external digital partners to create awareness and onboard
- To formulate and execute usage campaigns via digital channels to entice usage from new to bank customers • To formulate and execute activation campaign to activate dormant customers, maintaining a healthy ratio of active customers.
- Look for opportunities to streamline cost
- Propose pricing & promotional campaign mechanics
- Nimble price benchmarking to market and cost change
- Monitor NIM of unsecured line of credit and price reasonably to ensure business maintains its profitability
- Work with stakeholders to review & ensure compliance to MAS lending limits.
- Attend to inquiries on customers affected by regulatory lending limits
Requirements
- Degree in Banking/Finance/Business Administration or equivalent with at least 5 years of experience in unsecured lending
- Understanding of key business drivers and competitive trends in the unsecured lending market
- Analytical and possess strategic thinking skills, leveraging on data for product roadmap formulation
- Business acumen with ability to review alternate courses of action and comprehend trade off decisions
- Good stakeholder management skills and able to collaborate and work well within a team.
- Self-starter and has strong interpersonal skills
- Strong presentation skills both written and oral
- Excellent communication & influencing skills
We regret that only shortlisted candidates will be notified.
