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Shopee

Product Manager Intern, Traffic & Content - Chatbot (Summer 2026)

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Job Description

Job Description:

  • Partner with data science team to support chatbot model evaluation, provide issue feedback, and drive continuous improvements.
  • Analyze chatbot performance across different business scenarios, identify key problems and opportunities, and propose practical, implementable solutions.
  • Collaborate closely with business teams to gain a deep understanding of business pain points and requirements across various use cases, and translate them into clear product and model optimization recommendations.
  • Conduct competitor benchmarking and industry research to stay up to date on the latest AI and chatbot product trends, use cases, and application methods, and provide insights to support product optimization.

Requirements:

  • Currently pursuing Bachelor's degree in Business Analytics, Computer Science, Information Systems, Mathematics or equivalent.
  • Strong interest in natural language processing and large language model applications.
  • Prior project or internship experience related to chatbots, AI products, or LLM applications is a plus.
  • Detail-oriented and conscientious, with strong analytical thinking, logical reasoning, and communication skills.
  • Proactive, self-motivated, and a quick learner.
  • Full-time internship availability for at least 3 months is preferred.

More Info

About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 145373099