Responsibilities
As TikTok Shop continues to expand rapidly across global markets, the Global Payment team plays a pivotal role in powering seamless, secure, and innovative transaction experiences across our commerce ecosystem. We are looking for a highly motivated E-Commerce Solution Product Manager to join our team and partner closely with TikTok Shop's regional and global stakeholders. In this role, you will lead the design and execution of end-to-end payment solutions tailored for buyers, sellers, and creators. You will work cross-functionally with Product, Compliance, Engineering, Operations, and Business teams to deliver scalable and payment products that enable business growth and unlock new opportunities across the platform. Responsibilities: - Act as the end-to-end owner of payment solutions for e-commerce, driving requirements from concept through launch and iteration. - Collaborate with regional TikTok Shop teams to understand business needs, market dynamics, and user expectations. - Design scalable, compliant, and user-friendly payment products that support various payment flows (PayIn, PayOut, refunds, compliance-related). - Work closely with across-domain engineering and regional operational teams to land solutions that deliver business impact and meet specific requirements. - Drive innovation in payment experiences, optimize for performance (e.g. success rate, conversion, cost), and continuously enhance user trust and satisfaction. - Serve as a thought leader and payment product expert, identifying new opportunities for growth and efficiency in global e-commerce payment infrastructure.
Qualifications
Minimum Qualification(s): - At least 5 years of experience in product management, payment solutions, or e-commerce platforms, preferably in global or regional roles. - Experience with end-to-end product management processes, including idea generation, roadmap development, feature prioritization, and launch. - Strong understanding of payment systems (PayIn/PayOut), financial compliance, and user experience optimization. - Proven ability to work in a fast-paced, dynamic environment with competing priorities and influence cross-functional teams, - Strong analytical and strategic mindset with strong communication, cross-functional and project management skills. Preferred Qualification(s): - Familiar with payment landscape and US and China cross-border market dynamics. - Bachelor's Degree or higher in Finance, Tech or other relevant educational background.
