Product Manager (Digital Platforms)

Job Description

EU Holidays is seeking a Product Manager to lead the design and delivery of our digital platforms, including ERP, CRM, POS, and AI-enabled customer experience systems. This role bridges business operations and technology, ensuring solutions deliver measurable efficiency and customer impact.

This is a renewable contract position, offering the opportunity to own and shape multi-year digital products with real operational impact.

Key Responsibilities

• Define product vision, roadmap, and feature prioritization
• Gather requirements from sales, operations, finance, and management teams
• Translate business needs into functional and technical specifications
• Work closely with developers to ensure timely and feasible delivery
• Validate features through user testing and feedback
• Drive continuous improvement of user experience and workflows
• Track product KPIs and business outcomes post-launch

Requirements

• Bachelor's degree in Business, Information Systems, or related field
• 5+ years of experience in product management or business analysis
• Strong experience working with software development teams
• Excellent stakeholder management and communication skills
• Experience in travel, hospitality, or service industries is an advantage

Skills

Product Management, Business Analysis, Stakeholder Management, Agile, UX Thinking, Digital Transformation