We're on a mission to make financial services accessible and effortless for SMEs. As one of Singapore's latest digital wholesale banks fully regulated by MAS, we're committed to continuous innovation to bring about simpler, safer and more rewarding financial services. #bringingaboutwhatsnext
Job Description
Collaborate cross-department to drive product and customer growth through:
- Research (Key collaborator: Business): Market feasibility studies, covering target segment pain points, competitor analysis
- Product Design (Key collaborator: Product Development): Identify improvement areas across the bank's product design, as well as competitors
- P&L Analysis (Key collaborator: Finance, Business, Credit Risk): Pricing & profitability studies to drive decision making
- Campaigns (Key collaborator: Marketing, Business Intelligence): Design data-driven campaigns, conduct campaign performance analysis and A/B testing
- Customer journey optimization (Key collaborator: Business Intelligence, UIUX): Identify and recommend improvement areas to improve activation, conversion, retention and cross-sell rates
Additionally:
- Track and monitor product performance across channels, markets & customer profiles, and develop insights on persona of customers and maximize process & profitability based on targeted customer segments.
- Draft & co-design new cash & credit product programs & new product approvals, by consolidating and reviewing inputs from Business, Finance, Risk (Credit, Operational, Fraud), Legal & Compliance and Operations.
Requirements
- At least 7-10 years of experience in the field of product management, ideally in the payments & banking space
- Experienced in both cash and credit products (trade finance experience a bonus)
- Great people skills paired with a high level of persuasive skills
- Strong analytical, strategic and coordinating skills
- Highly motivated and adaptable
- Sound knowledge and understanding of banking and financial products
