Procurement Manager

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan's leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Responsibilities:

Procurement Strategy & Vendor Management

• Develop and implement comprehensive procurement strategies that deliver measurable cost savings across T&O
• Drive category management, strategic sourcing, and RFx processes (RFI, RFP, RFQ) to identify and onboard best-in-class vendors
• Oversee complete vendor lifecycle from selection, onboarding, performance management through to offboarding and relationship termination
• Conduct vendor due diligence, risk assessments, and compliance reviews covering third party risk, data risk and MAS outsourcing guidelines
• Monitor and enforce Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and contractual commitments through regular business reviews
• Lead vendor rationalization initiatives and maintain vendor registry with complete documentation

Contract Management

• Review, negotiate, and approve contracts ensuring alignment with organizational objectives, commercial viability, and regulatory compliance Manage complete contract lifecycle from drafting through execution and signing, including renewals, amendments, terminations, and dispute resolution
• Maintain centralized contract repository
• Collaborate with Legal and Compliance teams to mitigate contractual risks and negotiate favorable commercial terms including pricing, payment terms, warranties, and liability provisions
• Conduct contract compliance reviews and manage contract variations with a view of MAS requirements

Professional Services Management

• Oversee onboarding and offboarding processes for professional services resources in partnership with HR, ensuring seamless integration and compliance
• Ensure full adherence to mandatory learning requirements and corporate policies
• Coordinate with business teams on workforce planning, resource allocation, and performance tracking
• Manage professional services vendor relationships and conduct resource performance reviews to optimize workforce efficiency
• Maintain PowerBi for resource planning and visibility for management

Finance Operations & Reporting

• Support budgeting and forecasting processes for T&O, ensuring alignment with business objectives and financial controls
• Lead monthly and year-end accruals preparation, ensuring accuracy and compliance with accounting standards
• Manage PR/PO processing, invoice management, three-way matching, and payment authorization with appropriate approvals
• Monitor procurement spend against budget
• Support cost allocation and charge-back for shared technology costs
• Ensure strict adherence to financial controls and audit requirements

Governance, Risk & Compliance

• Design, implement, and monitor robust internal controls across procurement and finance operations
• Ensure full compliance with regulatory requirements including MAS Technology Risk Management Guidelines and data protection regulations
• Prepare comprehensive documentation for internal and external audits and proactively address control gaps
• Develop and maintain Business Continuity Planning (BCP) protocols for the whole programme office
• Implement segregation of duties and approval hierarchies to prevent fraud and ensure proper authorization

Continuous Improvement & Stakeholder Management

• Champion new initiatives that enhance procurement processes, strengthen governance, and drive operational excellence through automation and analytics
• Lead process re-engineering, workflow optimization, and digital transformation initiatives including e-procurement system implementation
• Build and maintain strong relationships with internal stakeholders across T&O, Finance, Legal, Compliance, HR, and business units
• Act as trusted advisor to business leaders on procurement strategy, vendor selection, and contract negotiations
• Manage escalations, resolve conflicts, and represent procurement function in management meetings