Jobs scopes
- Merchant On-boarding & Maintenance
- Prepare Input forms & work orders
- Checking of merchant account creation/maintenance in Bank system
- Filing, archiving & retrieval of merchant files/documents
- Handle Giro form & Cheques from Merchants
- Submission of files & monthly reports
- Handle Functional emails from Merchants
- Handle office stationery order
- Handle & distribute incoming fax & mail, and courier bags
- Account Receivables & Payables & Reporting
- Liaise with Merchants, Business Support & Vendors on invoice payables & receivables.
- Issue invoices for receivables (e.g. Annual fees, terminal riding fees, transaction fees etc)
- Issue payment advices for payable (e.g. Terminal rental & maintenance fees, courier charges, archival cost etc)
- Prepare & submit periodical Associations reporting
- Liaise with Merchants, Merchant Sales team, Merchant Servicing, Payment Gateway service providers & Vendors for merchant setup, including:
- New Merchant Account creations (including new outlet) Terminal installations, Additional Terminal requests, Terminal Upgrading and Terminal Programming
- Work Order endorsements
- Temporary Terminal requests (for road show/sales events)
- Liaise with Merchants, Merchant Sales team, Merchant Servicing, Vendors for merchant account maintenance, including: Change of company name, address, payment cap, Discount Rate etc Merchant Closure & Terminal Retrievals Giro rejects account maintenance & payment Monthly Sales adjustment
Job requirements
- Diploma or Degree in banking, management, accounting, and any related discipline
- Min. 2 year of experience in financial institutions, with proficient in merchant services
- Knowledge, rules and regulations would be a plus
- Good communication & problem solving skills
- Proficient in Microsoft office especially Microsoft Power Point and Excel
Thank you for your interest!
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CristinaMalabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547
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