Process and Quality Specialist

Your role :

You will play a crucial part in periodic monitoring, identifying and remediating risk at Desk and Employee level to ensure compliance of our client onboarding processes, with a particular focus on Source of Wealth (SOW) and its corroboration.

Your team :

You'll be part of the Process and Quality Specialist (PQS) function embedded within the Front Office, working closely with Client Advisors (CAs) and Market Team Heads (MTHs). The PQS team plays a vital role in ensuring compliant and efficient client lifecycle management, with a strong focus on KYC and AML standards.

Your expertise :

We are looking for a highly motivated team player with the following qualities and skills:

Excellent communication and coordination skills

Strong knowledge and experience in front staff processes, risk management tasks and tools

Experience within the Wealth Management environment, e.g. in a front (Client Advisor, Client Account Manager), process, risk, compliance, audit or business management function for at least 3 years

Strong analytical and conceptual skills and ability to understand complex front and operational procedures and processes

Strong service culture ideally combined with hands-on experience in arranging easy to understand training material and good presentation skills

Proactive and self-dependent working style, self-starter with a sense of initiative who demonstrates drive and commitment and the ability to motivate others

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