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Principal Client Partner

10-12 Years
  • Posted a day ago
  • Be among the first 10 applicants

Job Description

Client Solutions Advisory | Mid-Senior

Modern tech solutions advisory & futurify consulting as a Searce Principal fds (forward deployed solver) with revenue accountability from existing accounts & intelligent client business outcomes responsibility.

What are we looking for

real solver

Solver Absolutely. But not the usual kind. We're searching for the architects of the audacious & the pioneers of the possible. If you're the type to dismantle assumptions, re-engineer best practices, and build solutions that make the future possible NOW, then you're speaking our language.

  • Improver. Solver. Futurist.
  • Great sense of humor.
  • Possible. It is. Mindset.
  • Compassionate collaborator. Bold experimenter. Tireless iterator.
  • Natural creativity that doesn't just challenge the norm, but solves to design what's better.
  • Thinks in systems. Solves at scale.

This Isn't for Everyone. But if you're the kind who questions why things are done a certain way—and then identifies 3 better ways to do it — we'd love to chat with you.

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Your Mission: The Role

solving for better.

This isn't your typical Account Manager gig. We don't manage accounts; we accelerate their success.

You are a forward-deployed solver (fds), embedded directly within our most strategic client relationships. Your mission is to be obsessively client-centric, acting as the Directly Responsible Individual (DRI) for turning their business goals into realized value. You will quarterback the entire post-sale journey—from unearthing new opportunities to mitigating risks and ensuring every promise is brilliantly kept.

If you're a strategic farmer with the instincts of a hunter, the empathy of a trusted confidant, and the relentless execution mindset of an engineer-we've got a seat for you at the front of the table.

You're not just managing a client. You're shaping their future.

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Your Responsibilities

This isn't an Account Principal role. You are the ultimate DRI (Directly Responsible Individual) for the strategy, growth, and success of your client portfolio. Your mission is to transform key accounts into indispensable partners by deepening trust and architecting expansion. You don't just manage relationships; you lead them.

Here's how you'll make your mark:

Drive Strategic Growth & Own the Outcome

  • Architect and execute multi-year account plans that go beyond renewals to unlock significant new streams of value.
  • Own the full commercial lifecycle within your accounts, from forecasting expansion to leading negotiations and closing high-value deals.
  • Master the portfolio P&L with a founder's mindset, ensuring growth is both strategic and profitable.
  • Act as a value hunter, relentlessly identifying opportunities to solve your client's next big challenge.

Influence the Agenda

  • Build and nurture C-suite relationships, earning your seat at the table as a trusted, indispensable advisor.
  • Lead executive briefings that shape your client's technology and transformation roadmap, not just report progress.
  • Be the voice of the market for your client, translating industry trends into proactive, strategic advice they can't get anywhere else.

Govern Delivery, Champion the Client

  • Provide executive oversight for complex programs, ensuring our delivery aligns perfectly with the client's strategic objectives.
  • Serve as the ultimate client advocate within Searce, ensuring their voice is heard and their success is our top priority.
  • Own critical escalations, acting as the final point of accountability to drive swift and effective resolutions.

Lead by Example, Multiply Your Impact

  • Be the DRI: For your portfolio's health, growth, and client satisfaction, the buck stops with you.
  • Level-up the team: Actively mentor other advisors, sharing your playbook on strategic account leadership and complex deal-making.
  • Model Always in Beta: Stay relentlessly ahead of technology and market curves, inspiring your team and clients with your mindset.
  • Live the Searce way: Embody our happier values, lead with integrity, communicate directly, and solve with an owner's mentality.

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Welcome to Searce

The process-first, AI-native modern tech consultancy that's rewriting the rules.

We don't do traditional.

As an engineering-led consultancy, we are dedicated to relentlessly improving the real business outcomes. Our solvers co-innovate with clients to futurify operations and make processes smarter, faster & better. We build alongside our clients. Not for the vanity metrics. But for the transformation to embed lasting competitive advantage for our clients.

The result Modern business reinvention, built on math, tech, and clarity of purpose.

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The DNA of a Searcian

superpowers we value.

The happier core

  • happier-at-heart:humble, adaptable, positive, passionate, innovative, excellence-minded, responsible.
  • happier-in-action: Not just a poster on the wall; It's how we make decisions, treat each other, show up for clients & hire or promote people.
  • Thinks like a founder. Acts like an owner.
  • Always in Beta: Relentless curiosity. Openness to learn, un-learn, and re-learn.
  • Real Optimist: Views all setbacks as opportunities.
  • Believes in truth over comfort. Ideas over titles. Learning over knowing.
  • Embraces chaos with calm. Evolves faster than the market.

Functional Skills

  • Strategic Account & Revenue Stewardship: Architects long-term account growth plans while owning renewals, expansion revenue, and portfolio profitability.
  • C-Suite Advisory & Partnership: Leads executive-level dialogues with confidence and credibility—framing the long-term strategic value of the Searce partnership.
  • Commercial Negotiation & Influence: Leads high-stakes contract negotiations for renewals and expansions, balancing client value with long-term commercial success.
  • Value Optimization Leadership: Advises clients on continuous improvement—identifying opportunities to enhance their tech stack for better performance, cost, and security.
  • Delivery Governance & Advocacy: Provides executive oversight of delivery programs—acting as the client's ultimate advocate to ensure outcomes meet strategic intent.
  • Executive Escalation Ownership: Commands critical client escalations with senior presence—navigating complexity and marshaling resources to drive resolution.
  • Team Mentorship & Culture Leadership: Multiplies impact by actively mentoring other advisors, sharing expert playbooks, and championing a culture of ownership.

Tech Superpowers

  • AI-native fluency: Knows when to fine-tune, when to prompt, and how to turn models into outcomes. Three sentence prompt with double quotes is not really a prompt. It's a search.
  • Modern Tech Consultant DNA: Applied AI Engineering, Cloud Engineering, Data Intelligence, Work Modernization, Process modernization — not just the buzzwords, but the real understanding of how these offerings create business value for various functional areas in specific domains.
  • More than cloud-certified, cloud-capable. Proven impact through cloud and AI-led solutioning, with the ability to assess trade-offs and position the right tools for the right outcomes.
  • Sees tech through a business lens. Connects architecture to outcomes. Turns business process flowcharts into future-ready solutions.
  • Product-mindset meets consulting depth: Designs for scale, not one-offs.
  • Reimagines what's next: Searcians don't just admire what's new; our solvers impact-engineer the new to redefine immediate value for an enterprise with a 9-month actionable roadmap that realizes a $10 Mn outcome.

Experience & Relevance

  • Advisory & Governance Pedigree: Demonstrates profound expertise (10+ years) in strategic account leadership & client success, having successfully steered complex, long-term enterprise partnerships to deliver sustained value.
  • Commercial Growth Leadership: Exhibits proven capability to directly drive substantial expansion revenue within key accounts, mastering the art of renewals, upsells, and strategic cross-selling.
  • Executive Relationship Acumen: Possesses established mastery (8+ years) as a trusted C-suite advisor, independently shaping long-term account strategy and influencing executive-level decisions.
  • Strategic Ecosystem Command: Commands a sophisticated understanding of the local terrain—market trends, client politics, and partner capabilities—enabling expert advisory and the strategic expansion of existing partnerships..

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Join the real solvers

ready to futurify

If you are excited by the possibilities of what an AI-native engineering-led, modern tech consultancy can do to futurify businesses, apply here and experience the Art of the possible. Don't Just Send a Resume. Send a Statement.

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Job ID: 152315657

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