The Role
As the sole Presales & Solutions Consultant, you will own the entire presales function end-to-end. You will act as the bridge between sales, technical, project delivery, and customers, translating business requirements into solution designs, proposals, and winning technical strategies.
You will lead solution shaping, product positioning, and bid support for enterprise customers across Singapore and regional markets.
This is a high-ownership role combining solution consulting, technical sales engineering, and deal strategy.
Key Accountabilities
- Presales Solution Ownership
- Lead end-to-end presales activities from lead qualification to deal closure support
- Understand, gather and analyse customer requirements across technical and business domains
- Design scalable, feasible, and commercially viable solutions
- Translate customer pain points into solution architectures and value propositions
- Sales Support & Deal Strategy
- Partner closely with Sales & Business Development to qualify opportunities
- Drive solution positioning in competitive bids and tenders (RFP/RFI/RFQ)
- Develop win strategies, pricing inputs, and proposal narratives
- Support contract negotiations with technical justification
- Own end-to-end RFP/RFI/RFQ response lifecycle including technical solution design, compliance, and submission quality
- Client Engagement
- Conduct discovery workshops, solution presentations, and technical discussions
- Deliver product demonstrations and Proof of Concept (PoC) sessions
- Build strong relationships with key customer stakeholders (technical + business)
- Proposal & Documentation
- Prepare high-quality proposals, solution decks, and technical write-ups
- Own RFP/RFI responses including compliance matrices and solution mapping
- Develop ROI-based business cases and value justification models
- Technical Coordination
- Work with engineering/product/delivery teams to ensure solution feasibility
- Bridge gaps between customer expectations and internal capabilities
- Ensure smooth handover from presales to implementation teams
- Provide input to product development by sharing market feedback, customer requirements, and competitive insights for future enhancements
- Support technical evaluation of product fit for customer requirements in collaboration with internal teams
- Market & Product Input
- Provide feedback to product and leadership teams on market needs
- Identify gaps in current offerings and suggest enhancements
- Track competitor solutions and positioning in Singapore market
Essential
Skills & Experiences
- 5–10 years in Presales / Solution Consulting / Technical Sales Engineering
- Strong understanding of solution architecture and system integration concepts
- Excellent communication and stakeholder management skills
- Self-driven and able to work independently, while also being a strong team player in a dynamic environment.
- Displays persistence and dedication to understanding and solving critical customer problems.
- Ability to work independently as sole presales owner
Preferred
- Experience in startups or small teams (hands-on presales ownership)
- Experience in surveillance and storage systems, with understanding of both customer-facing (front-end) solution design and backend system architecture.
