Pre-Sales & Technical Engineer

Job Responsibilities:

• Attend to new sales enquiry, build relationships with current and new customer base
• Testing and troubleshooting of faulty products both indoors and on sites (if required)
• Promoting ASSA ABLOY brands to the end user, selling to the system integrators and/or distributors
• 10% focus on account management / 90% focus on technical & sales support
• Management and accountability of inventory & Non-inventory stocks both in-house and 3rd party warehouse
• Management of Warranty Claims/ Key Codes for customers with proprietary systems
• Maintenance of AASG office Access Control systems
• Provide technical support, advise and product training to Professional end-users, system integrators and distributors
• Liaise with ASSA ABLOY colleagues (local & oversea) to maximize customer service levels
• Preparation of Sales Promotional and/or marketing catalogues/materials for Sales personnel
• Follow up with Factories and/or customers for replacements products/parts
• Attend Sales Meetings, Product Promotions/Seminars, Training Sessions and other industry related functions when required
• Ensure clients are kept up to date with appropriate Catalogues, Samples and Point of Sale material
• Ensure 5% failure rates for all new batch of good
• Any other task as assigned by the Company from time to time

Job Requirements:

• Open to fresh ITE graduates and higher qualifications
• Computer Literate (Microsoft Office)
• No Experience is required
• Self-motivated, pleasant personality with good interpersonal skill
• Fluent in English and Mandarin
• Security System experience is preferred