Lead the sustaining engineering function for in-production switch mode power supply products, ensuring reliability, cost, quality, and compliance across the product lifecycle.
Own change control, component obsolescence management, field issue resolution, and continuous improvement in partnership with Quality, Operations, Supply Chain, and Product Management.
Balance day-to-day support of production and customers with medium-term design updates and risk mitigation.
Key Responsibilities
Manage and develop a team of 7-10 sustaining engineers set priorities, allocate resources, and embed best practices.
Own engineering change management (ECN/ECO), configuration control, and documentation (BOMs, drawings, test specs) with strong release discipline in PLM/ERP.
Resolve field and factory issues via structured root cause analysis (8D, Fishbone, 5-Whys) and drive corrective/preventive actions (CAPA).
Drive component lifecycle management (EOL/PCN), alternate/second-source qualification, and value engineering for cost, quality, and availability.
Maintain and improve product compliance and safety certifications coordinate with external test labs as needed.
Oversee reliability improvements (DFMEA/PFMEA, MTBF updates), design updates, and V&V test plans ensure backward compatibility where required.
Support manufacturing test strategies (DFT), yield and scrap reduction, and process controls with Operations.
Guide PCB/electrical redesigns, schematic updates, and layout reviews ensure documentation accuracy and traceability.
Track and report KPIs (field failure rates, change cycle time, cost savings, obsolescence risk) and communicate status to stakeholders.
Partner with suppliers on quality and alternatives perform technical reviews and support PPAP/FAI where applicable.
Provide technical input for customer escalations and key accounts support RMA and service teams.
Qualifications
BEng/MEng/MSc in Electrical or Electronic Engineering (or equivalent).
10 years in electrical/electronics product development or sustaining engineering 2 4 years people leadership.
Strong analogue/digital fundamentals able to read schematics and guide PCB updates. ECAD familiarity (e.g., Altium, OrCAD) and SPICE/simulation experience preferred.
Proven experience with ECN/ECO, PLM (e.g., Agile, Arena) and ERP (e.g., SAP).
Hands-on with failure analysis and validation (environmental, EMC, safety).
Familiarity with IEC/UL standards (e.g., 62368-1 60601-1 for medical CISPR/EN EMC).
Proficiency with FMEA, 8D, DOE, and statistical analysis.
Familiarity with Microsoft 365 - Office tools, Teams, SharePoint.
Excellent cross-functional leadership, communication, and stakeholder management.
