RESPONSIBILITIES
- Be responsible for Post-sales activities of Cybersecurity or Network Performance Monitoring products.
- Involve in Large-scale (Local & Regional) Project Implementation.
- Provide on-site implementation services including testing, deployment & documentation.
- Provide technical support in ensuring customer satisfaction.
- Analyse and clarify customer queries though troubleshooting and researching existing knowledgebase articles/known issues.
- Be on routine standby to support 24×7 maintenance support calls.
- Requires the ability to communicate issues clearly and concisely.
- Excellent written and verbal communication skills are a necessary part of the job.
REQUIREMENTS:
- Bachelor's degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field.
- 1-2 years relevant experience in IT industry providing network support and administration.
- Equip with knowledge & experience in networking such as routing and switching technology.
- Possess CCNA or CCSA certification.
- Able to work independently as well as in a team environment.
- Willing to work hard and eager to learn about new technologies.
- Polite and able to communicate well to the clients.
- Analytical and possess good troubleshooting skills.
- Willing to work extended hours and on standby duty.
- Excellent interpersonal and communication skills.
- Independent and motivated.
Interested applicants please send your resume to [Confidential Information]
Venessa Goh Wee Ni
R24124686
Recruit Express Pte Ltd
EA License No: 99C4599
We regret that only shortlisted candidates will be contacted.
