Post-Sales Executive

The Opportunity

Esco Lifesciences Group is Singapore's most globalized life sciences company, with annual revenues close to SGD 200M and global operations in over 42 locations and 26 direct countries across North America, Europe, Asia, Oceania.

Esco Aster Pte Ltd is an affiliate of Esco Lifesciences Group and was first incorporated in 2017.

Esco Aster is a contract research development and manufacturing organization founded and deeply rooted by scientists enabling fellow scientists to translate their bench work into commercially available products at affordable prices.

Our scientific work is in emerging and frontier biology utilizing cells as a final product or deriving products from cells which often we use cells as the factory to derive our target product.

Our first commercial breakthrough success is Esco Aster is commercially first in class being first in the world to be certified for cultivated/cell-based meat to FSSC 22000 and by a competent food regulatory body.

We are first in the region to operate an end-to-end integrated full cell line creation/immortalization or engineered cell line, cell culture process development, analytical development for stem cells and exosomes with full cGMP Capabilities from Drug Substance and small-scale fill & finish for final Cell Therapy Product.

The work we do creates a remarkable and lasting impact on our world. We offer you an opportunity to be part of this exciting journey to own your career and firsthand exposure to new emerging modalities supporting translational sciences.

Join us as we redefine BioSolutions for One World and One Health for the current and future generations to come.

Esco Aster.

One World Biosolutions for One Health.

The Scope

You will be part of Esco Aster's Sales& Marketing team and contribute towards the overall site mission and objectives. You will manage the transition from sales to operations, ensuring project timelines are met, budgets are monitored, and client satisfaction leads to long-term partnerships.

Primary work location: Ayer Rajah Crescent, Singapore

Reporting to: Head of Scientific & Sales Operations

Job Responsibilities

. Act as the dedicated point of contact for existing clients, providing proactive support to maintain and strengthen long-term CRDMO partnerships.

. Coordinate with technical and operations teams to ensure bioprocess services are delivered according to the technical specifications and promised timelines.

. Manage sales accounts through the ERP system and monitor project-specific spending to ensure alignment with the initial proposal.

. Collaborate with the accounting department for accurate revenue recognition and timely billing.

. Prepare reports/presentations by collecting, analysing, and summarising information.

. Maintain quality service by establishing and enforcing organisation standards.

. To undertake other tasks as assigned based on project needs.

Requirements

. Diploma or Bachelor's Degree in Science or a related discipline.

. Professional command of spoken and written English, with the ability to communicate complex project updates to diverse stakeholders.

. Proficient in Microsoft Office (Excel, Powerpoint, Word) and experienced with ERP systems for account management.

. Able to work independently, a self-starter, self-motivated and task oriented. A team player who is respectful and supports/communicates constructively.

. Develop positive relationship with a strong set of interpersonal skills and able to provide guidance and obtain buy-in from all levels of organisation.

. During the start-up phase of the facility, be willing to take on expanded role to setup the team and workflow/processes as well as expanded scope as needed

. Willing to perform multiple and cross-functional tasks.

Interested candidates, please submit a Cover Letter and CV to [Confidential Information].
Only shortlisted candidates will be contacted.