Port Operations Manager

.Able work on weekend,public holiday and rotate night shift.

. Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

. Recommends and suggests specialties to guest, up sells whenever possible

. Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

. Inspects table and glassware for cleanliness and damages

. Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

. Presents bill upon request and processes payment

. Train staff in the outlet as and when necessary

. Ensure that service team adheres and comply to company's policies and procedures

. Ensure product knowledge is accurately delivered to staff

. Handle customer complaints and feedback

. Ensuring that the handover, closing and opening procedures are completed in each shift

. Ensure the cleanliness of the outlet is maintained throughout

. To maintain a sound knowledge of the menu and presentation standards for food and drinks

. Carry out any other duties as per reporting manger and Food & Beverage Operations Manager