TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa. Trust and Safety is paramount to our platform's integrity and the well-being of our users. The Regulatory, Risk and Program Management team sits at the heart of T&S, ensuring we navigate complex global regulations, manage critical risks, and execute strategic initiatives with precision and efficiency.
The Group Program Management Office (PMO) is the engine driving operational excellence, cross-functional alignment, and the successful delivery of high-impact programs across the T&S landscape. We are actively seeking an experienced candidate to manage critical business priorities. A proactive self-starter with a strong background in project management and the ability to coordinate diverse stakeholders across various functions and time zones.
The ideal candidate should bring a sense of humility, curiosity, excellent communication, and relationship-building abilities to the team while contributing to strategic decision-making. Key Responsibilities
- You will play a crucial role in driving complex priorities that align with T&S key objectives.
Your responsibilities include:
- Project Management: Taking ownership of precise project timelines, maintaining project roadmaps, reporting on progress, documenting meetings, and tracking vital project documents.
Anticipating and addressing potential blockers and issues proactively.
- Strategic Thinking: Demonstrating strategic thinking in workload prioritization and ensuring timely escalation of issues to leadership.
- Stakeholder Relations: Building and nurturing relationships with teams throughout the organization, becoming the primary point of contact for selecting external stakeholders.
- Manage cross-department high-priority projects at TikTok Trust and Safety and push for change management to support the company's long-term business objectives.
Qualifications
Minimum Qualifications:
- Project Management: Proven expertise in direct project management or related roles and ability to take initiative and meet deadlines under minimum supervision.
- Organizational Skills: Exceptional organizational and time management skills, coupled with an unwavering commitment to detail.
- Outstanding written and verbal communication skills, along with strong interpersonal skills including the ability to collaborate effectively, build relationships, and work seamlessly with diverse, global teams across multiple time zones.
- Stakeholder Management: High proficiency in guiding and aligning multiple stakeholders toward desired outcomes.
- Adaptability: The capability to thrive in ambiguous environments, make informed trade-offs, work independently as a self-starter with minimal supervision, and manage a high-volume workload efficiently.
- Strong data analytics and business analytics skills, with a strong strategic thinking mindset and structured thinking skills; able to break down ambiguous problems into clear, actionable analysis.
- PMP, PgMP, PMI-ACP, CSM, or other relevant certifications.
Preferred Qualifications
- 5+ years of experience in tech strategy, consulting, investment or related areas
- Professional Experience: A minimum of 3 years of experience in fast-paced organizations, with a preference for candidates who have experience in large, complex global organizations.
- Deep curiosity, with a strong desire to understand and synthesize how the dots connect; a lifelong learner who is always asking questions
- Strong passion and extensive experience & knowledge in the tech and media industries
- Experience working with data analysis and reporting tools.
- Familiarity with legal and regulatory frameworks related to online safety and content moderation.
- Experience working in a global organization.
