Job scopes
- Manage end-to-end resource planning, capacity management, and workforce forecasting across programme workstreams.
- Coordinate resource demand submissions, backfills, onboarding, offboarding, and staffing activities.
- Facilitate resource governance processes and ensure compliance with approved staffing and demand management procedures.
- Partner with delivery leads to identify upcoming workforce requirements, resource risks, dependencies, and capacity gaps.
- Maintain workforce trackers, demand pipelines, resource plans, staffing dashboards, and project reporting artefacts.
- Support financial assessments, resource forecasting, and workforce reporting to facilitate resource decision-making.
- Prepare programme reports, metrics, presentations, and executive materials for leadership meetings and governance forums.
- Coordinate and manage programme meetings, including leadership forums, team lead meetings, governance reviews, and working group sessions.
- Drive meeting governance activities including agenda preparation, action item tracking, decision logging, meeting minutes, and follow-up coordination.
- Monitor delivery progress across workstreams and support tracking of key milestones, risks, issues, dependencies, and action plans.
- Work closely with delivery managers and workstream leads to ensure timely follow-up and closure of project deliverables and commitments.
- Act as the primary coordination point between project teams, HR, recruitment, resource management teams, and delivery stakeholders for approved staffing requirements.
- Drive continuous improvement initiatives to enhance resource management processes, reporting, governance, and workforce visibility.
Job requirement
- Bachelor's degree in computer Science or equivalent.
- Around 5 years experience in PMO, workforce planning, resource management, programme operations, project coordination, or related functions.
- Experience supporting large-scale technology, healthcare, digital, or transformation programmes.
- Good communication and coordination skills with the ability to work effectively across delivery teams and support functions.
- Experience in meeting governance, action tracking, project reporting, and executive communications.
- Proficiency in Excel and PowerPoint with the ability to analyse data and prepare reports and presentations.
- Experience in resource planning, capacity management, demand tracking, workforce reporting, and project governance.
- Experience with Power BI, SharePoint, Power Automate, or other reporting and collaboration tools
Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547
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